Privacy Policy

NEAT Media (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

1. Personal Information You Provide

  • Name, email address, phone number

  • Information submitted through contact forms, story tips, donations, newsletter signup, or event registrations

2. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages you visit

  • Time and date of access

  • Cookies and similar tracking technologies

3. Donation Information

If you donate, our payment processors may collect billing information. NEAT Media does not store full payment details such as credit card numbers.

How We Use Your Information

We use your information to:

  • Respond to inquiries, tips, and messages

  • Deliver newsletters or updates you subscribe to

  • Improve our website and user experience

  • Process donations

  • Analyze traffic and usage trends

  • Maintain security and prevent fraud

We do not sell or rent your personal information.

Sharing Your Information

We may share information only with:

  • Trusted service providers (e.g., email services, analytics tools, payment processors)

  • Legal authorities if required by law

  • Partners assisting with nonprofit operations — never for marketing without your consent

All partners are required to protect your data.

Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request correction or deletion

  • Opt out of newsletters

  • Disable cookies

You can contact us anytime at privacy@neatmedia.org.

Data Security

We take reasonable measures to protect your information from unauthorized access, though no system is completely secure.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact:
privacy@neatmedia.org

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.